Terms of service
Terms of Service
Last Updated: September 12, 2026
Welcome to It Must Be Love. These Terms of Service govern your use of our website and your purchases from our store. By visiting our website, placing an order, or using our services, you agree to these Terms.
1. Online Store Terms
By using our website, you confirm that you are legally permitted to use our services and make purchases.
You may not use our products, website, or services for any unlawful or unauthorized purpose. You may not attempt to interfere with, damage, or misuse our website or services.
2. Products
We make every reasonable effort to display our clothing, designs, colors, and products as accurately as possible.
However, colors and appearance may vary slightly depending on your screen, device, manufacturing process, or printing method.
Product availability is subject to change without notice. We reserve the right to discontinue products, limit quantities, or modify our product selection at any time.
3. Pricing & Payments
All prices are displayed in the currency shown at checkout and are subject to change without notice.
We reserve the right to correct pricing, product descriptions, promotions, or other errors on our website.
Payment must be successfully completed before an order can be processed.
4. Orders
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, product availability, or misuse of our store.
If we cancel an order after payment has been received, an appropriate refund will be issued.
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
5. Shipping
Orders generally require approximately 10–14 business days for processing, fulfillment, and shipping.
Delivery estimates are not guaranteed. Delays caused by shipping carriers, severe weather, holidays, high order volume, or other circumstances outside our reasonable control may occur.
Please review our Shipping Policy for additional information.
6. Returns & Refunds
Eligible returns and refunds are handled according to our Return & Refund Policy.
Customers should review our return requirements before purchasing. Items that have been worn, washed, altered, damaged after delivery, or otherwise do not meet our return requirements may not qualify for a refund.
7. Intellectual Property
Unless otherwise stated, the It Must Be Love name, original artwork, graphics, logos, clothing designs, photographs, written content, and other original brand materials are owned by or licensed to It Must Be Love.
Our original content may not be copied, reproduced, distributed, sold, commercially exploited, or used to create unauthorized merchandise without permission.
Nothing in these Terms transfers ownership of our intellectual property to you.
8. Personal Information
Your submission and use of personal information through our store is governed by our Privacy Policy.
9. Third-Party Services
Our website may use or provide access to third-party services, including payment processors, shipping providers, fulfillment providers, and other technology services.
Those third parties may have their own terms and policies. We are not responsible for third-party services to the extent permitted by applicable law.
10. Prohibited Uses
You may not use our website or services to engage in fraud, violate applicable laws, distribute malicious software, attempt unauthorized access to our systems, interfere with website security, or infringe upon the rights or intellectual property of others.
11. Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, availability, shipping, or other information.
We reserve the right to correct errors and update information when appropriate, including after an order has been submitted, subject to applicable law.
12. Disclaimer
We strive to provide reliable products and services. However, our website and services are provided subject to any warranties or consumer protections that cannot legally be excluded.
We do not guarantee that our website will always be uninterrupted, completely secure, or error-free.
13. Limitation of Liability
To the fullest extent permitted by applicable law, It Must Be Love will not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, services, or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
14. Changes to These Terms
We may update these Terms of Service periodically. Changes will become effective when the updated Terms are posted on our website unless otherwise required by law.
Your continued use of our website after changes become effective constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws applicable to the location in which It Must Be Love operates, without limiting any mandatory consumer rights that may apply to you.
16. Contact Information
Questions regarding these Terms of Service can be submitted through the contact information provided on the It Must Be Love website.
By purchasing from It Must Be Love, you acknowledge that you have read and agree to these Terms of Service.
It Must Be Love — Love Is Everywhere.